Privacy Policy Last updated: 24/02/2024
We, "Us", or "Our" are dedicated to safeguarding your Personal Data and ensuring your privacy.
This Privacy Policy is designed to inform you about how We handle, collect, store, and utilize the information you provide in connection with the website (the “Website”).
We will adhere to the following principles:
•To maintain transparency regarding the collection and processing of your Personal Data:
We prioritize keeping you fully informed, allowing you to make well-informed decisions about the use of your Personal Data on our Website or when engaging with a third-party trading platform. To accomplish this, we utilize various strategies and methods to provide you with relevant details on how your Personal Data is processed, ensuring this information is presented clearly and promptly.
Furthermore, if it is necessary to provide you with specific information, We will do so at the appropriate time and place.
We are also available to answer any questions you may have and to offer any clarification you require, subject to legal constraints. For this purpose, you can reach Us by sending an email to the following address: support@
•To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, among others, making the Website available to you andprovide you with access to third-party trading platforms (the “Services”), enhancing your experience on the Website, improving our Services (including the Website), safeguarding Our rights and interests, conducting business and administrative activities that support the provision of the Services to Website users, and/or complying with any legal and/or regulatory requirements.
Additionally, we will process your Personal Data to understand your individual needs and preferences.
• To invest substantial resources to respect your rights concerning your Personal Data:
We allocate significant resources to enable you to exercise your rights as a data subject. Therefore, you may contact Us at any time to review your Personal Data, request amendments, deletion, restrict its use for specific purposes or entirely, or transfer it to you or a third party. We will comply with your requests in accordance with the law.
•To secure your Personal Data:
While we cannot guarantee absolute protection of your Personal Data, we assure you that we employ and will continue to employ a wide array of measures aimed at ensuring your Personal Data is secure.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data that Ciber Riqueza collects about natural persons, how it collects, uses, shares with third parties, secures, and processes it, among other things.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or in combination with additional information that we have or can access.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring,storage, modification or alteration, retrieval, consultation, use, transmission disclosure, dissemination, or making it accessible, alignment or combination, restriction, deletion, or destruction of Personal Data.
Our Services are designed for a general audience and are not targeted at children under the age of 18. We do not knowingly gather or request information from individuals under 18 or knowingly permit such individuals to access our Services. If We become aware that we have collected information from a child, we will take appropriate steps to delete that information promptly.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you use the Services, engage with the service channels, or visit the Website. Sometimes, you will actively provide Us with the Personal Data, while in other cases, We will collect the Personal Data about you by analyzing your use of Our Services and/or service channels or by receiving your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to provide Us with any Personal Data about you. However, in certain situations, not providing such Personal Data will prevent Us from delivering the Services, will hinder your use of the Website, and/or will result in the malfunctioning of the Services and the Website.
4. What types of Personal Data do We collect? Personal Data We collect upon each browsing onto the Website:
This information includes online activity logs, traffic information (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and browser type used, as well as information regarding the device you used. Some of this information may not personally identify you, and thus, may not constitute Personal Data.
Personal Data We receive from you: any Personal Data you willingly provide to Us when interacting with a third-party trading platform through Us.
Personal Data You specifically provide for submission to third-parties platforms in order to trade : This information encompasses your full name, telephone number, and email address.
5. The Purposes of The Processing Of Personal Data And Their Legal Basis
The Company processes your Personal Data for one or more of the purposes detailed in this section and in accordance with the relevant legal grounds.
The Company will not handle your Personal Data unless there is a lawful basis for such processing. The legal grounds under which the Company may process your Personal Data include:
- You have given consent to the processing of your Personal Data for one or more specific purposes. This pertains to cases where you voluntarily provide your information through the Website, allowing us to submit it to third-party trading platforms.
- Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party. For instance, this could be for the enhancement of Our Services or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which the Company is subject.
Should you need further information on how the processing of your Personal Data aligns with the legitimate interests of our Company or an external party, please do not hesitate to contact us via email at any time.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
| Purpose | Legal Basis | |
| 1 |
To provide your information to third parties upon your request for engaging in digital and trading activities. We may collect your Personal Data to share it with third parties if you specifically request it. |
You have given consent for the processing of your Personal Data for one or more specified purposes. |
| 2 |
To address your queries, requests, and/or complaints Processing your Personal Data is necessary to respond to any questions or concerns you have about using our Services. |
Processing is essential for the legitimate interests pursued by the Company or a third party. |
| 3 |
Para cumplir con cualquier obligación legal o órdenes judiciales o administrativas Procesamos Datos Personales sobre usted para cumplir con nuestras diversas obligaciones legales. |
El procesamiento es necesario para el cumplimiento de una obligación legal a la que está sujeta la Compañía. |
| 4 |
Para mejorar nuestros servicios Podemos utilizar Datos Personales sobre usted para mejorar nuestros Servicios. Dicho procesamiento incluirá, entre otros, cualquier registro de fallos u otros informes de mal funcionamiento obtenidos en relación con los Servicios. |
El procesamiento es necesario para los fines de los intereses legítimos perseguidos por la Compañía o por un tercero. |
| 5 |
Para prevenir el fraude y el uso abusivo de nuestros servicios |
El procesamiento es necesario para los fines de los intereses legítimos perseguidos por la Compañía o por un tercero. |
| 6 |
Para realizar y mantener diversas actividades que apoyen la provisión de nuestros servicios Such activities encompass back-office operations, business development tasks, strategic planning, and oversight mechanisms. |
Processing is essential to serve the legitimate interests of the Company or a third party. |
| 7 |
For conducting analysis, including statistical evaluations We employ various analytical methods, including statistical tools, to make informed decisions on numerous matters. |
Processing is essential to serve the legitimate interests of the Company or a third party. |
| 8 |
To safeguard our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may handle your Personal Data to protect our interests, rights, and assets, as well as those of third parties, in compliance with applicable laws, regulations, or agreements, including our terms and policies. |
Processing is essential to serve the legitimate interests of the Company or a third party. |
6. Transfer Of Personal Data To Third Parties
We may also share your Personal Data with third-party service providers, such as those offering storage and hosting solutions, IP address information, user experience analysis, research, analytics, technical support, and diagnostic services.
Additionally, if you specifically request, we can submit certain Personal Data about you to third-party trading platforms. In these instances, we will share the Personal Data you provide to us for this purpose with these third parties, and their use of your data will be governed by their privacy policies. We may share your Personal Data with multiple third-party trading platforms.
We may also share your Personal Data with our related entities and business partners, who provide us with resources to enhance and improve the services and products offered by Ciber Riqueza to its users.
Your Personal Data may be shared with governmental, local, official, and regulatory authorities if such disclosure is required to protect our interests and those of third parties, including initiating, exercising, or defending legal claims.
Furthermore, we may disclose your Personal Data to potential purchasers, investors, or lenders to Ciber Riqueza and/or any company within our group. This may occur in the context of any similar transaction, such as the sale of assets of Ciber Riqueza or any company within our group, or in connection with mergers, reorganizations, consolidations, or bankruptcies.
7. Cookies and Third Party Services
We may utilize certain third-party services, such as analytics companies or advertising providers on our website, which may also employ cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) is installed on the device you use to visit or access the website. These cookies allow us to collect information about you and your behavior, in order toenhance your user experience, to remember your preferences and settings, and to tailor and present you with products and services that may interest you. Cookies are also utilized to gather statistics and conduct analytics.
Some of the cookies we employ are session cookies, which are temporarily downloaded to your device and remain until you close your web browser. Others are persistent cookies, which stay on your device even after you stop browsing the Website and help the Website recognize you as a returning visitor when you come back to the Website.
Types of cookies:
The cookies we may use are categorized based on their functionality, as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are crucial for enabling you to navigate the Website and utilize features you have requested. They are used to provide you with our content, products, and services that you have requested. These cookies are essential to help your device download or stream information, allowing you to navigate the Website, use its features, and return to pages you have previously visited. |
These cookies collect personal data about you, such as your username and last login date, and identify you as being logged in to the Website. These cookies are deleted when you close your web browser (session cookies). |
| Functionality Cookies | These cookies help recognize you upon your return to the Ciber Riqueza website and allow us to remember your preferences and choices. | These cookies persist beyond the closing of your web browser and remain until their set expiration time. |
| Performance Cookies | These cookies gather aggregated statistics regarding the performance of the Ciber Riqueza website. They help us test and enhance performance to deliver a superior user experience. Additionally, they enable us to perform analytical functions on the website. |
These cookies collect anonymized data that is not associated with any identified or identifiable natural person. The validity period of these cookies varies; some are deleted when you close your browser, while others have an indefinite lifespan. |
Blocking and Removal of Cookies
You can modify your browser settings to block and delete some or all cookies. Below are links to instructions on how to do this for some of the most popular web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that altering these settings might cause some or all features of the Website to not function as expected.
ONLINE TRACKING NOTICE
AT THIS TIME, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
The Company will retain your Personal Data as long as necessary to fulfill the purposes described in this Policy, or for a longer period as mandated by relevant laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months, and with your consent, extend this for an additional 12 months.
To ensure Personal Data is not kept longer than necessary, we periodically review and determine if any Personal Data can be deleted.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your Personal Data may be transferred to countries outside your residence jurisdiction or to international organizations. In such cases, the Company will implement appropriate safeguards to ensure the protection of your Personal Data and uphold enforceable data subject rights and effective legal remedies.
If you are a resident of the EEA (European Economic Area), please note that these protections and safeguards will apply if any of the following conditions are met:
- The transfer is directed to a third country or an international organization that the EU Commission has determined offers an adequate level of protection for Personal Data, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is based on a legally binding and enforceable instrument between public authorities or bodies as specified under Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses adopted by the EU Commission pursuant to Article 46(2)(c) of the GDPR. These clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You can request detailed information about the safeguards we employ to protect your Personal Data when it is transferred to a third country or an international organization by emailing us at: support@
10. Protection Of Your Personal Data
At Ciber Riqueza, we implement robust technical and organizational measures to ensure a high level of security for your Personal Data, considering the risks associated with processing, especially those arising from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data that is transmitted, stored, or otherwise processed.
While we strive to protect your Personal Data, we cannot guarantee flawless performance regarding its privacy. We will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be compelled, due to legal or other obligations beyond our control, to transfer your Personal Data to third parties.such as public authorities. In such cases, our ability to control the level of protection your Personal Data receives from these third parties is limited.
Transferring Personal Data over the internet cannot be completely secure. Consequently, [Ciber Riqueza] cannot guarantee the protection of your Personal Data when it is transmitted over the internet to us.
11. Links To Third-Party Websites
Our Website may include links to third-party websites and/or applications. [Ciber Riqueza] does not govern these websites and applications, nor the collection and/or processing of your Personal Data by them. We are not accountable for these websites and applications or their privacy and data protection practices and actions. This Policy does not cover any activities carried out via these websites and/or applications.
When you access third-party websites and/or applications, we strongly advise you to review their privacy policies carefully before using their services and before sharing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you have the right to request confirmation from us on whether we are collecting your Personal Data, to review such data, to correct it if necessary, and to delete Personal Data that is no longer needed by us. You may also limit your consent to specific processing activities of your Personal Information.
If you are an EEA resident, please read the following section:
You have certain rights regarding your Personal Data. To exercise these rights, please send a request to the following email address:
Right of Access
You have the right to obtain confirmation from [Ciber Riqueza] on whether your Personal Data is being processed, and if so, to access the Personal Data and the following information:
information: (1) the purposes of the processing; (2) the categories of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data have been or will be disclosed, especially recipients in third countries outside the European Economic Area (EEA) or international organizations; (4) if feasible, the anticipated duration for which the Personal Data will be stored, or, if not feasible, the criteria used to determine that period; (5) the existence of the right to request from the Company rectification or erasure of Personal Data or restriction of processing of Personal Data about you or to object to such processing; (6) the right to lodge a complaint with a supervisory authority; (7) if the Personal Data is not collected from you, any available information as to its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards related to the transfer.The Company shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any additional copies requested by you. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request infringes the rights and freedoms of others, the Company may not fulfill your request or may do so in a limited manner.
Right to rectification
You have the right to obtain from the Company the correction of inaccurate Personal Data about you. Taking into account the purposes of the processing, you have the right for incomplete Personal Data about you to be completed, including by means of providing a supplementary statement.
Right to erasure
the following grounds apply: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based and there is no other legal ground for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data about you must be erased to comply with a legal obligation in European Union or Member State law to which the Company is subject.
This right does not apply to the extent that the processing is necessary (a) for compliance with a legal obligation that requires processing by European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restrict Processing
You have the right to request the Company to restrict the processing of your Personal Data if one of the following conditions applies: (a) you contest the accuracy of your Personal Data, for a period allowing the Company to verify its accuracy; (b) the processing is unlawful, and you oppose the erasure of your Personal Data, requesting its use to be restricted instead; (c) the Company no longer needs your Personal Data for processing purposes, but you require it for the establishment, exercise, or defense of legal claims; (d) if the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or by a third party, unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims; or (e) if your Personal Data is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
Right to Data Portability
You have the right to receive your Personal Data, which you have provided to the Company, in a structured, commonly used, and machine-readable format. You also have the right to transmit that data to another entity if the processing is based on your consent or a contract you are a party to, and if the processing is automated.
When exercising your right to data portability, you can request that your Personal Data be transferred directly from the Company to another entity, if technically feasible. This right does not impact your or the Company's rights concerning data deletion. Furthermore, utilizing this right should not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You have the option to revoke your consent for us to process your Personal Data at any time. This revocation will not affect the legality of any processing conducted prior to your withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any time, especially if it pertains to your specific situation and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling related to these interests. Upon objection, we will cease processing your Personal Data unless we can present compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
You also have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You are entitled to lodge a complaint with a supervisory authority established by a Member State to safeguard the fundamental rights and freedoms of natural persons regarding the processing of Personal Data within the European Union.
Your rights concerning Personal Data as outlined in this section 13 may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the information requested according to your rights outlined in this section 13 without undue delay and within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested according to your rights outlined in this section 13 will be provided free of charge, unless stated otherwise in this section 13. Where requests are manifestlyunfounded or excessive, particularly due to their repetitive nature, we may either (a) impose a reasonable fee that considers the administrative costs of providing the information or communication or performing the requested action; or (b) decline to act on the request.
The Company might ask you to provide additional details to verify your identity in order to process your request according to your rights as outlined in this section 13, especially if we have reasonable doubts about the identity of the individual making the request.
12. Changes To This Policy
We may update the terms of this Policy periodically. Whenever we make changes to this Policy, we will inform you by publishing the revised Policy on the Website. Additionally, for significant amendments, we will make reasonable efforts to notify you through appropriate communication channels and by posting a notice on the Website. Unless specified otherwise, all changes will take effect once the updated Policy is published on our Website.